WMZB LOGISTICS
Privacy

Privacy and Personal Data Notice

This notice explains what information our inquiry form and online assistant collect, why we collect it and how you can exercise your rights.

Last updated: 2026-11-01

What we collect

Through the inquiry form we collect the name, phone number, email, cargo description, weight/volume, origin, destination, target timeline and any notes you choose to provide, together with the site language used at submission. The server also records the submission time and the page of origin.

Purpose of use

The information is used only to reply to your inquiry, prepare transport options and indicative quotes, follow up on the shipment you asked about, and — where you agree — send updates related to that inquiry. We do not use it for unrelated marketing.

Storage and access

Inquiry records are stored in this site's inquiry database and can only be viewed by our staff who need them for follow-up. We do not sell or rent your personal information.

Online assistant

Our assistant “Xiao Ming” is an AI service. Messages you send are transmitted to a large language model service to generate replies and to improve answer quality. Please do not enter ID numbers, bank card numbers or other sensitive data unrelated to freight. For human confirmation call 15700359719.

Retention

Inquiry records are kept for the period reasonably required for business follow-up. Records beyond that period, or records you ask us to delete, are deleted or anonymised.

Your rights

You may request access to, correction of, or deletion of the information you submitted, and you may ask us to stop contacting you. Contact us at 15700359719 or allen@earth-logistics.cn; we will act after verifying your identity.

Questions about this notice: phone 15700359719 (24/7) or email allen@earth-logistics.cn.

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